If you need help subscribing to Outage notifications just email email@example.com and we will be happy to setup a subscription for you.
Helpdesk site moved from http://support.helixtelecom.com to http://fixmyphonesystem.com
Helix Telecom has been working with focus groups to better understand how customers view Helix Telecom's structure. The main customer facing departments are:
The use of dedicated domain names for Sales and Support allows our staff to focus on the reason customers visit us and provide a better Sales or Support experience.
Customers have expressed confusion because the domain http://fixmyphonesystem.com
redirects customers to http://support.helixtelecom.com.
; The change in domain name from "fixmyphonesystem.com" to "helixtelecom.com" is a common sign of a virus or spyware infection redirecting visitors to a malicious website.
Helix Telecom will no longer redirect customers from fixmyphonesystem.com to helixtelecom.com. Customers who are using the http://support.helixtelecom.com
bookmarks and links will continue to function but should be updated to use the new domain when possible.
Any customers who have questions or concerns should visit http://fixmyphonesystem.com
and submit a new ticket. Our staff will be happy to assist you.