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Software Updates for Accounts Starting with 211 on Jan 15th

This notification is limited to customers with account numbers beginning with digits "211".  No other customers will be affected.

Minor software updates are scheduled for January 15, 2019 at 8pm PST for approximately 1 hour.   Customers may experience call quality issues or call failures during this period.   Customers who experience any difficulty after the maintenance period ends should disconnect power from all devices, wait a few seconds, reconnect power and wait 10 minutes.  If problems persist please visit and choose one of the support options.  

Thank you for being a customer.

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